This Privacy Policy describes how Scribbify Media LLP ("we", "us", or "Metrix") collects, uses, and shares information when you use the Metrix application (the "Service"), available at metrix.leadspidey.com.
1. Information we collect
- Account data: name, email, password (hashed), timezone, and currency preference.
- Meta integration data: when you connect your Facebook account, we receive your Meta user ID, the Pages and Ad Accounts you have access to, post and ad performance metrics, and an OAuth access token. We store the token encrypted at rest.
- AI provider keys (optional): if you supply an OpenAI or Anthropic key, it is encrypted (AES-256-GCM) and used only to make AI calls on your behalf.
- Usage data: basic logs of sync runs, errors, and feature usage to operate the Service.
2. How we use information
- To provide, maintain, and improve the Service.
- To sync and display your Meta ad and organic performance.
- To generate AI recommendations you explicitly request.
- To send transactional emails (e.g., password reset, billing).
3. Sharing
We do not sell your personal data. We share data only with:
- Meta (Facebook): via the Marketing API and Graph API to read your data, per the scopes you grant.
- Subprocessors: hosting (Lovable Cloud / Supabase), AI providers you've configured (OpenAI, Anthropic).
- Legal: when required by law or to protect rights, safety, or property.
4. Data retention
We retain your account data for as long as your account is active. You may delete your account at any time from Settings → Danger zone, which removes all associated data within 30 days.
5. Security
OAuth tokens and AI keys are encrypted at rest. All data is transmitted over TLS. Row-level security policies in our database enforce that you can only read your own data.
6. Your rights
Depending on your jurisdiction (GDPR, CCPA, etc.), you may have the right to access, correct, export, or delete your data. Contact support@leadspidey.com to exercise these rights.
7. Meta Platform Terms
Use of information received from Facebook will adhere to the Meta Platform Terms, including the Limited Use requirements.
8. Contact
Questions: support@leadspidey.com · Scribbify Media LLP, Manokamna Apartments, Uttar Pradesh, India.